Monthly Archives: July 2016
July 4, 2016
The Lambeth GP Federation Lambeth Patient Online campaign has been given the enthusiastic support of Stephen Robertson, the CEO of The Big Issue Foundation, the organisation which helps homeless people to secure their own income and build back their lives. “The National Health Service is difficult to access for...
Lambeth Patient Online – Helping To ‘Un-Rush’ the Patient Experience, an interview with receptionist Shyneka Wynter
July 1, 2016
Receptionists are often the first person NHS patients’ see. They use their customer service and administrative skills to welcome people to a GP practice, or a hospital. For Shyneka Wynter, a receptionist at the Riverside Medical Centre, the added dimension of her on-going training to become a fully qualified...